Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
Excellent company to deal with from start to finish. After the initial contact they supported me throughout the whole process. Arranged a viewing at a convenient time and there was no pressure to move in as I had a couple of other properties to view. Once the move date was arranged this was seamless, and the team from Community Supportive Housing arranged everything including bedding etc.
Once I had settled in the team made contact to make sure everything was ok and if there was anything that they could help me with. Personally introduced to the support worker which was a nice touch.
Thank you for all your help and support and making a difficult time in my easier.
~ Nick J
I moved to birmingham to start a new life as i was struggling with finding a place to stay and decided to give supported housing a try in birmingham, I have been here in birmingham for around 6 months and the house im living in is the best ive seen compared to the other ones that I lived in Wales, the rooms here are clean spacious with furniture wardrope draws and a bed, the house is clean and quiet, I get on with all the tennants as everyone is friendly and welcoming here, the support worker comes to check on the house and the tennants to make sure everythink is ok and to make sure there are no issuses with anything in the house which may need fixing or replacing, a few months ago we had a washing machine replaced as it broke down and it was dealt with quickly. I would highly recomend supportive housing as its the best move I have made since experiencing many other supported housing accomodations that were terrible compared to this house.
~ Jamal G
Hi I had some family issues and went to an supported accommodation the company is called Community Supportive Housing I was in another housing first then rang up Community Supportive Housingand had straight away answerd the same day and gave me a booking at 8pm and sorted a room for me within a few hours and they gave me what I needed I would highly recommend.
Moving into this community has truly given me a brand-new start and a level of stability I didn't think was possible. Having my own safe, permanent space paired with on-site support has completely changed my daily life. The staff are incredibly dependable, patient, and respect your privacy while always being there when you need help with healthcare appointments, life skills, or mental health support. The building is clean, secure, and balances individual independent living with great common areas and social activities. It doesn't just feel like a housing unit; it feels like a community where I can finally focus on my well-being and look forward to the future.
~ itz-asim7866
Fantastic service. Usman was so helpful, knowledgeable and a genuinely nice guy that seems to really care about people he houses, clean property, great support hopefully it continues. After a difficult break up and dealing with additional needs, it's the first HMO company to seem to have a genuine person that understands. 5* all the way Usman is the man! 👍👍👍
~ Luke L
The guys are so helpful, they fo there best to find you what you need, they then help you to move in if you need them to, the property's are nice and clean and well looked after, the stage are amazingly friendly and check on you 1 or 2 times a week, the offer you help and support on anything you feel you need, without these guy I don't know where I would be, I highly recommend these guy.
~ Lorraine T
So far I'm seeing that this is a very good company. My support worker looks out for everyone here and keeps the house well. My support worker is very helpful always answers and if he doesn't he always calls back. He's helping me find 1 bedroom flats when I'm ready to move on. This company supports me with my disability of me being partially blind and ensures my safety is number one priority.
~ Lenox J
Very polite and helpful team👌
We stopped by the food bank that was hosted yesterday and we was very surprised with the quality and the support that was offered.
Was lovely to see a great team of people giving to the community.
Would highly recommend.
Thank you Usman!
~ Holley H
Zohaib has helped my auntie move into a property today, bless him, he is ever so kind and well manned, the house was also very nice and clean, but I must say Zohaib is a very nice person, im very pleased my auntie will have these kind nice people supporting her, thank you ever so much
~ Hina S
Best housing association. I’ve tried so many butt his one is exceptional, amazing customer service from the support worker and the viewing agent. Management service is really helpful and have helped me before more independent and have given me a lot of hope for my future.
~ Razakat H
Top quality rooms, very clean,organised, and kept well maintained, the service is top notch, nice people , good customer service, support workers are very helpful when you ask them for help. I would definitely recommend coming to them if you need a room.
~ Rayhan H
Excellent rooms that are well-kept, tidy, and well-organised; the service is excellent; the staff is friendly and provides excellent customer service; and the support staff is very helpful when you ask for assistance. If you need a room, I would highly suggest visiting them.
~ Alan P
Great service from Community Supportive Housing. Very professional and helpful with HMO support and supported housing. Highly recommend them for their reliable service and genuine commitment to the community!
~ Mahamood E
Best company.Move in right away.Support workers very good people.Can talk to them about anything.Very friendly and helpful.They also provide a 24/7 support service which is very helpful.Couldn't thank these guys enough.
~ Trap G
was really impressed. The environment felt safe and welcoming, and the staff were friendly and professional. It’s clear that residents have the right balance of support and independence. A calm and respectful place overall.
~ Mamoonah N
Team understood my vulnerability and provided me on going support. Well Recommended and Look forward to progress with Team to establish a new life in West Midlands
~ shiv j
Respectful and helped me and partner move to a new property with help in transporting our stuff, fully recommended if anyone needs help find a new Home
~ Adam H
Nice houses with friendly house mates. The staff are very nice and welcoming and provide support from the very start. Has been a good experience so far.
~ muhammad r
Very polite and welcoming gave me my wife and daughter great food and can offer some good support to people in need
~ Carl P
Excellent support provided. Top tier rooms and great appliances for an overall great living experience
~ Haider Y
Excellent service been living with them for over two years. Great company speak to Hasnain If you need a room top guy very helpful👍
~ NRG v
Top quality people.They know exactly what to do and get it sorted in no time.Really really recommend
~ Ha Y
Very helpful workers nice tenants inside the property rooms are good sizes and well looked after properties
~ Kian Q
Very helpfull Housing company, they help with moving in also which is a great plus.
They do go the extra mile for me.
Would recommend
~ Ramzan A
Amazing support would highly recommend for anything thats looking for HMO supportive accommodation
~ Khaled H